Frequently Asked Questions

LiquaCel Liquid Protein

Q: Who should use LiquaCel™?
A: Anyone looking to increase their protein intake. It is highly recommended for renal, bariatric, and wound healing individuals.

Q: Is LiquaCel™ suitable for lactose intolerant people?
A: Yes, LiquaCel™ is suitable for people with lactose intolerance. There is a small amount of whey isolate in the product.  Whey isolate is the purest form of whey that has gone through an extra filtering process and is considered to be lactose free.

Q: How can LiquaCel™ be administered?
A: May be served alone without additional mixing, mixed with other commercial nutritional supplements and shakes, mixed into soft foods or beverage, or through a feeding tube. Try these recipes! Do not cook, or reheat foods/beverages mixed with LiquaCel™.

Q: Is LiquaCel™ good for a clear liquid diet?
A: Yes, we recommend our peach mango and lemonade flavors.

Q: What is the consistency of LiquaCel?
A: LiquaCel is a nectar consistency to comply with the FDA guidelines on water activity.

Q: What are the FDA guidelines for water activity, do all liquid protein comply to these standards?
A: Water in food which is not bound to food molecules can support the growth of bacteria, yeasts and molds (fungi). The term water activity refers to this unbound water. Food can be made safe to store by lowering the water activity to a point, <0.85, that will not allow dangerous pathogens such as Clostridium botulinum and Staphylococcus aureus to grow in it. The lower amounts of water, the better.

Q: Is LiquaCel™ a nut free product?
A: Yes, there are no nuts in the product and it’s produced in a nut free facility.

Q: Does LiquaCel™ contain Vitamin K?
A:  No, LiquaCel™ does not contain Vitamin K.

Q: Can LiquaCel™ be refrigerated?
A: LiquaCel™ can be refrigerated or not refrigerated. The supplement goes from a nectar to honey consistency once refrigerated.

Q: Does LiquaCel™ contain sugar?
A: No, the supplement is sugar free.

Q: Does LiquaCel™ contain any fruit juices?
A: No, but each flavor does contain very minimal amounts of fruit components to help enrich flavors.

Q: Does LiquaCel™ contain citrus?
A: For those with allergies to citrus juice, the flavoring in the lemonade, orange, grape and peach mango flavors do have citrus juice and should not be consumed. Our watermelon flavor is safe for those with allergies to citric juice. This has nothing do with the citric acid in the formula as the preservative but the citric juice that is an ingredient in the flavoring.

Q: What if I have an allergy to meat?
A: If you have a meat allergy, we do not recommend taking LiquaCel™. The protein source is collagen that comes from porcine (pig).

Q: Is LiquaCel™ a complete protein?
A: Yes. LiquaCel™ is made up of a proprietary blend of hydrolyzed collagen protein and whey isolate. It contains all essential and non essential amino acids.

Q: Is LiquaCel™ made in the United States?
A: Yes. LiquaCel™ is made in the USA. Want more information about your specific Lot #? Contact us

Q: Can LiquaCel™ be mixed?
A: Yes. LiquaCel™ can be taken straight, however depending on fluid restrictions we recommend diluting with 1-4 ounces of water, clear diet soda, apple, grape and cranberry juice, and crystal light®.

Q: What is the potassium and phosphorus levels in a serving of LiquaCel™?
A: Each 1 oz serving contains 10mg of potassium and 2mg of phosphorus.

Q: Does LiquaCel™ clog feeding tubes?
A: No. LiquaCel™ can be used with a 30-60cc flush.

Q: Is LiquaCel™ Kosher?
A: The protein source for LiquaCel™ is from porcine (skin). The pharmaceutical Solugel has been specially prepared and certified Kosher in accordance with Jewish Law. Certification available upon request.

Q: What is the shelf life of LiquaCel™?
A: LiquaCel™ has a 2 year shelf life unopened and a 3 month shelf life after opening.

LiquaCel™ NDC numbers:
Product # GH86:
Peach Mango 1 oz. pks – 30 pks or 100pks/cs  82028-0030-86/ 82028-00100-86
Product # GH87:
Peach Mango 32 oz. btl – 6 btls/cs 82028-0006-87
Product # GH94:
Grape 32 oz. btl – 6 btl 82028-0006-94
Product # GH94P
Grape 64 oz. btl- 2 btl 82028-0002-94
Product # GH95:
Grape 1 oz. pks – 30 pks or 100pk 82028-0030-95/ 82028-0100-95
Product # GH92:
Orange 32 oz. btl- 6 btls 82028-0006-92
Product # GH91:
Orange 1 oz. pks – 30 pks or 100 pks 82028-0030-91/82028-0100-91
Product # GH115:
Lemonade 32 oz. btl – 6 btls 82028-0061-15
Product # GH116:
Lemonade 1 oz. pks – 30 pks or 100 pks 82028-0301-16/82028-0101-16

ProCel Unflavored (5g) Whey Protein

Q: What kind of protein is ProCel®?
A: ProCel® is a high quality whey

Q: What is the shelf life of ProCel®?
A:ProCel® has a 2 year shelf life unopened and a 6 month shelf life after opening.

Q: What can I mix ProCel® into?
A: ProCel® can be added to liquids or solids, temperature of liquids and solids can be either cold or hot (not boiling). Try these recipes!

Q: How much protein is in one serving and how much liquid is required?
A: Each 6.6g serving of ProCel® is equal to 5g of whey protein. ProCel® only requires 2-4 oz. of liquid to quickly dissolve.

Q: Can ProCel® be used with enteral feedings?
A: ProCel’s unique ability to completely dissolve in a small amount of liquid without clumping, makes it the ideal protein supplement for tube fed patients. Recommended use for tube fed patients is to add ProCel® to water flushes.

Q: Does ProCel® react with any other medication?
A: ProCel® does not interfere with the absorption or metabolism of other medications.

ProCel® Unflavored NDC numbers:

Product # GH80: ProCel® Cans (6/cs) 82028-0006-80
Product # GH82: ProCel® Pcks (100/cs) 82028-0100-82

ProCel Flavored (15g) Whey Protein

Q: What kind of protein is ProCel® flavored?
A: ProCel® is a high quality whey

Q: What is the shelf life of ProCel® flavored?
A: LiquaCel™ has a 2 year shelf life unopened and a 6 month shelf life after opening.

Q: What can I mix ProCel® flavored into?
A: ProCel® can be added to liquids or solids, temperature of liquids and solids can be either cold or hot (not boiling). Try these recipes!

Q: How much protein is in one serving and how much liquid is required?
A: Each 25g serving of ProCel® flavored is equal to 15g of whey protein. ProCel® only requires 2-4 oz. of liquid to quickly dissolve.

Q: Does ProCel® flavored react with any other medication?
A: ProCel® does not interfere with the absorption or metabolism of other medications.

Product # GH100: ProCel® Vanilla Cans (6/cs) 82028-0006-100
Product # GH101: ProCel® Chocolate Cans (6/cs) 82028-0100-101

PUSH Collagen Dipeptide

Q: What is collagen?
A: Collagen is the main protein of skin, tendons, cartilage, bones and most other connective tissue in humans. The tissue names and functions are varied but they have one thing in common: Very strong cords of a repeating triple helix protein called collagen.
30% of the body’s total protein is collagen which means it’s pretty important, but as we grow older the body begins to lose its collagen. At age 20, a person produces about 1% less collagen every year. This can result in the body’s structural tissues becoming weaker, softer, more brittle, less functional, etc. Research has shown that stronger, healthier tissues can be preserved through proper nutrition.

Q: What are dipeptides?
A: Specific amino acid combinations called dipeptides can also stimulate the growth of new tissue and aid in wound repair. Specifically, the dipeptide Proline-Hydroxyproline (PO) has been reported to stimulate cell proliferation, cell growth and hyaluronic acid synthesis in human dermal fibroblasts; Hydroxyproline-Glycine (OG) has been shown to stimulate the new growth of skeletal muscle, modulate cells and modulate the extracellular matrix in the skin. By concentrating bioactive dipeptides, the effects of consuming collagen are improved.

Q: What makes PUSH (Pressure Ulcer Supplement for Healing) collagen special?
A: PUSH contains up to 20 times the concentration of bioactive free dipeptides compared to conventional collagen peptides. These dipeptides are responsible for stimulating the growth of structural tissue. Multiple clinical studies have shown, that ingestion of concentrated bioactive dipeptides results in improvements to skin health, joint health, bone density, and wound healing.

Q: When it comes to wound care, why does PUSH’s unique molecular structure matter?
A: PUSH’s collagen dipeptides are very stable and have a high absorption rate into the bloodstream. A dipeptide-rich collagen is shown to be more efficient than standard collagen at stimulating wound healing. The molecular structure for standard collagen tends to be longer and less stable making it more challenging for it to make it into the bloodstream.

Q: What are the suggested serving amounts for PUSH?
A: As a hydrolyzed protein, PUSH is “Generally Recognized as Safe” (GRAS), meaning there is no dosage restrictions when consumed as part of a balanced diet. Daily regiments up to 10g per day have been studied for 16 weeks with no adverse effects to biochemical markers. For most wounds take: 1 packet, 2 times per day minimum 4 hours apart. Mix with 2-3 oz of water or with your favorite soft foods (yogurt, applesauce, pudding, etc.) PUSH can also be added to water flushes for enterally feeding. Once all wounds are healed, continue taking once per day for a month.

Q: Who should use PUSH?
A: Anyone looking to promote wound healing: moderate & severe wounds, pressure ulcer, deep tissue wound, unstageable 3 or 4, surgical site, skin tear, abrasions, stasis ulcers & bruises.

Q: If I mix PUSH with a liquid, what are the best steps to take to ensure it dissolves?
A: Add liquid to the cup first, then add PUSH, let it sit for 15-30 seconds and then stir. The rate of dissolving varies on the liquid you are using as well as temperature.

Q: What is the shelf life of PUSH?
A: 2 years unopened.

Q: Is PUSH Kosher?
A: No.

Q: Does PUSH contain fruit?
A: Yes, both flavors contain fruit.

UpCal D Calcium & Vitamin D3

Q: What kind of calcium is UpCal D® derived from?
A: Calcium citrate, which helps achieve superior absorption. Unlike calcium carbonate, which requires stomach acid and consumption with a meal for optimal absorption, calcium citrate is not dependent on gastric acid and can be taken without food.

Q: At what age is calcium intake important?
A: Very simply, at all ages. Calcium is important to infant development, childhood development when bones are growing, during childbearing and during adulthood to keep bones healthy and strong.

Q: Who needs a daily Calcium supplement?
A: In general, research has found that girls aged 9–13 years and 14–18 years, women aged 51–70 years, and both men and women older than 70 years fall below the desirable recommended intake for calcium. Overall, females are less likely than males to get recommended intakes of calcium from food.  In addition, the following groups would benefit from a calcium supplement to help meet daily needs: Postmenopausal women, vegetarians, vegans and ovo-vegetarians, individuals with lactose intolerance and/or cow’s milk allergy.

Q: What affects calcium absorption from my diet?
A: Fiber-rich foods and plant foods containing phytic acid can negatively affect the absorption of calcium, as can caffeine. Excess fat, salt and soft drinks also have a negative effect. It is better to spread calcium intake out over the day instead of taking it all at once. Studies show that when too much calcium is in the body at once, absorption is diminished.

Q: What is calcium and why might I need more?
A: Calcium is an essential mineral that your body needs every day. Calcium plays a number of important roles in the body. A deficiency can cause numerous adverse health issues. First, calcium is the major constituent of bones and teeth. More than 98% of the body’s calcium is found in those structures. In the rest of the body, calcium supports heart function, circulation, nerve function and muscle tone.

Q: What is the shelf life of UpCal D®?
A: UpCalD® has a 2 year shelf life unopened and a 6 month shelf life after opening.

UpCalD® NDC numbers:

Product # GH85: UpCal D ® Packets (120 packets/box, 4 boxes/cs) 82028-0004-85
Product # GH84: UpCal D ® Cans (6/cs) 82028-0006-84

FiberCel Soluble Fiber

Q: How much fiber should I be consuming on a daily bases?
A: The Academy of Nutrition and Dietetics recommends a daily amount of 20-35 gram of fiber for American adults. Unfortunately, many of us consume about half of that amount.  Equating FiberCel into your healthy diet will help ensure you are getting the fiber you need.

Q: What type of fiber is FiberCel?
A: FiberCel is a resistant maltodextrin, soluble dietary fiber, fully 90+% resistant to digestion by the human digestive system.

Q: How many grams of fiber is in each serving of FiberCel?
A: Each serving contains 5 grams of soluble fiber.

Q: Why should I chose FiberCel?
A: FiberCel is a taste and sugar-free, non-bulking fiber supplement that will dissolve in as little as 2oz of fluid. Containing no Potassium or Phosphorus making it Renal Friendly.

Q: Can I cook with FiberCel?
A: Yes, FiberCel is a tasteless, non-thickening fiber making it virtually undetectable when cooking!

Q: Are there any limitations of FiberCel usage?
A: In general there are no limitations to use. FiberCel is generally recognized as safe (GRAS) in the United States as maltodextrin. In some applications (e.g., specific baked goods, processed meats) careful consideration(s) on how FiberCel is applied may be necessary. At no time does FiberCel interfere with the sensory properties of foods to which it is added.

Q: Will FiberCel give me diarrhea?
A: FiberCel is well tolerated in the digestive system, and has a very high laxation threshold above 70 grams per day.

Q: Is FiberCel flavored?
A: FiberCel is a taste-free powder that can be added to most food and drinks without altering the texture or taste.

Q: Will FiberCel clump or gel up?
A: FiberCel was formulated to be incorporated into all types of beverages, processed foods, cultured dairy products, frozen dairy desserts, confections, dietary supplements and will not clump or gel up.

Q: Is FiberCel flavored?
A: FiberCel is a taste-free powder that can be added to most food and drinks without altering the texture or taste.

Q: What is the self life of FiberCel?
A: FiberCel has a 2 year shelf life unopened and a 18 month shelf life after opening.

FiberCel NDC number:

Product # GH13: FiberCel® Cans (6/cs) 82028-0006-13

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